| | |  
 
Advanced Manual Fully Automated Brokerage Firms/Financial Inst CTA/Hedge Funds Seminars eStore Support
 
 
 
 
 
 


Newsroom

 
     
 

 

24 hours trading

Our servers are now available for trading 24 hours a day except during StrategyBot maintenance period, and FCM (Clearing House) proprietary maintenance period.

- London   (GMT 00:00)
- Amsterdam, Frankurt   (GMT 01:00)
- Dubai   (GMT 04:00)
- Singapore, Beijing, Kuala Lumpur, Hong Kong, Taipei, Perth   (GMT 08:00)
- Tokyo   (GMT 09:00)
- Los Angeles   (GMT-08:00, Western USA time)
- Chicago time (= Singapore + 14 hours)   (GMT-06:00, Central USA time)
- New York   (GMT-05:00, Eastern USA time)

Traders and investors

1. StrategyBot maintenance period

a) Server shut-down period - 23:50 (Chicago time) or 13:50 (Singapore time)

  • Strategies and scale-outs are stopped*
  • Manually placed orders (including bracket orders) for all accounts are canceled.
  • Client console disconnects, so new orders cannot be sent.

b) Server Recovery Period

  Alaron GHCO Man Financial RCG Refco STS
  Recovery 00:15:00 0 0:15:00 01:50:00 01:15:00 0 0:15:00 00 :15:00
  *Please note that all timings above are in Chicago.
  Recovery 14:15:00 14:15:00 15:50:00 15:15:00 14:15:00 14 :15:00
 

*Please note that all timings above are in Singapore.

  • Manually placed orders (including bracket orders ) that were canceled at shut-down (i) are re-sent to exchange.
  • Strategies that have an over-night mechanism are restarted and any orders are re-sent to exchange.
  • Client console reconnects

In other words, during the server maintenance period the user experiences a 25 minute disconnect of his console. Orders placed by strategies are canceled, unless the strategy has an over-night mechanism.

* Stop strategy does the following :

  1. stops strategy execution
  2. cancels all working orders generated by the strategy
  3. transfers all open positions to User_Trader
  4. moves strategy into Stopped status

Traders and investors

2. FCM (Clearing house) daily maintenance period

Alaron GHCO Man Financial RCG Refco STS
  Disconnect 16:00:05 16:30:00 16:01:00 16:01:00 16:00:05 16:14:50
  Connect

17:15:00

19:10:00 17:00:00 17:30:00 17:20:00 17:30:00
  *Please note that all timings above are in Chicago.
  Disconnect 06:00:05 06:30:00 06:01:00 06:01:00 06:00:05 06:14:50
  Connect

07:15:00

09:10:00 07:00:00 07:30:00 07:20:00 07:30:00
  *Please note that all timings above are in Singapore.

At Disconnect time, all orders are cancelled .

a) All limits and smart limits are cancelled by exchange.

b) All synthetic orders, such as Stops , Stop Limits , MITs , parked orders an Smart Stops are cancelled by StrategyBot.

During maintenance period (Between Disconnect and Connect)

  1. Contract real-time prices are updated.
  2. New placed Market and Limit orders are rejected.
  3. New placed synthetic orders are accepted, but if they become limit or market orders, due to the fact that their condition is triggered, they become rejected.

In other words, during the FCM maintenance period the user will not be able to execute orders on the exchange.

 

 
  Home | About Us | Press Release | News Room | Picture Gallery | Contact Us | Careers | FAQ | Disclaimer | Investors Relations